These general conditions of sale apply to all bookings.
PAYMENT
* Full payment is required to confirm your reservation. We can not hold unconfirmed reservations for more than 3 days.
* Payment can be made by Visa, Mastercard, Eurocheque, bank transfer or cash on site in all cases before the lesson.
CANCEL
Reservations separate with:
* At least 6 weeks notice, are reimbursed at 90%
* Between 6 and 2 weeks, we will refund 50%
* Less than two weeks (14d) no refunds will be made
* In all cases where a full refund is not possible, we will provide proof of cancellation or absence of insurance.
No refunds will be made in case of late arrival of the client, illness, incident closure of the ski due to weather or a technical problem or any other cause beyond our control.
GROUP
* 4 person minimum required to open a group lesson. In the absence of sufficient reservations, we offer the choice of full refund or private lessons for an equivalent amount.
* Group Size: Reservations for group lessons are limited to the number announced.
Upon arrival at the station, we check the level of each client and the harmonization of all groups was performed during the first two days to ensure that every person in the group corresponding to its level. Therefore, we reserve the right to change the size of groups if we find that the level of a client is more suited to a group other than that reserved.
INSURANCE
Snowdescent does not customers. We recommend purchasing insurance Carré Neige is both an insurance, assistance and defense-use. (available with your package)
SATISFACTION
In case of problems or dissatisfaction, it is necessary to inform management of the ski school as quickly as possible (before the end of the lesson) in order to find a quick solution.
